Queuing System

663 views 06 March 2020 0
Queue A queue works almost on the same methodology used at banks or supermarkets, where the customer is treated according to its arrival. Create a Queue Click on the app launcher and click on the queue tab To create a new record and click on the new button and select record type as resource service Enter queue name and select Location for which queue is created and Select status as active Select the Type of the queue whether it is a standard or a VIP queue. And click on the
77 views 06 March 2020 0
Queue management Run a well-organized queuing system for organizations with multi-locations. The queue management intelligently uses real-time data to start the countdown to manage the client and ensure clients are attended with in the defined wait time. The queue management system is configured to view the estimated wait time at a glance and generate tokens. Let’s you add walk-in appointments and add them to the queue by capturing client’s basic information like name, phone, email,
95 views 06 March 2020 0
Check-in is the process whereby people announce their arrival at a hotel, airport, hospital, seaport, or event. Click on location tab and select any created location It will navigate to the location page on top right corner click on drop-down list and select arrival check-in button. You will be presented with the screen below. Enter last name, phone number or email or reference and click on check-in button. And it will navigate to the token page and generate the token and it
81 views 06 March 2020 0
Workbench Workbench is for the service provider where Resource can manage their customer appointments.  Click on app launcher and select workbench. You will be presented with the screenshot below: You can also filter the Location, Program, services, team and resources. You can also manage the registration by clicking on serve now button all the details get populated on the information. And you can also reschedule, no show and cancel your appointments by clicking on the action
86 views 05 March 2020 0
Queue Wait List Queue Wait List is the process where waiting time of the people at a hotel, airport, hospital, seaport, or event is been displayed. Click on location tab and select any created location It will navigate to the location page on top right corner click on the drop-down list and select Queue waitlist button. You will be presented with the screen below. 3. Here you can find the waiting time which will be running for a particular appointment. 4. Once the appointment